What is a rain check?

A rain check is a term used in retail or sports to indicate that a customer or ticket holder can receive a replacement or compensation for an event, product, or service that was not available or experienced as planned.

In retail, a rain check typically refers to a promise from a store to provide a product at a later date or offer a substitute product at a discounted price if the item advertised is out of stock.

In sports, a rain check is often given to ticket holders for events that are canceled or postponed due to weather conditions. The ticket holder can then use the rain check to attend a rescheduled game or event at a later date.

Overall, a rain check is a form of customer service that allows businesses to make amends for inconveniences or disappointments experienced by customers, ensuring customer satisfaction and loyalty.